Saturday, March 30, 2013

Welcome To Miami

gty barack obama jef 130329 wblog The Note: Welcome To MiamiObama Miami

By MICHAEL FALCONE ( @michaelpfalcone )

NOTABLES

OBAMA'S SUNSHINE STATE PITCH: President Obama travels to Miami today to promote his economic agenda. According to the White House the president will visit PortMiami where "he will tour a tunnel project before delivering remarks on ways to create jobs and strengthen the economy by investing in infrastructure." His remarks are scheduled for 2 p.m. ET. The president returns to the White House this evening.

THE PLAN: According to the Associated Press' Julie Pace, "Among the proposals Obama will call for: Higher caps on "private activity bonds" to encourage more private spending on highways and other infrastructure projects. State and local governments use the bonds to attract investment; Giving foreign pension funds tax-exempt status when selling U.S. infrastructure, property or real estate assets. U.S. pension funds are generally tax exempt in those circumstances. The administration says some international pension funds cite the tax burden as a reason for not investing in American infrastructure; $4 billion in new spending on two infrastructure programs that award loans and grants; A renewed call for a $10 billion national "infrastructure bank" - a proposal from his first term that gained little traction." http://bit.ly/Xnz668

REPUBLICAN RESPONSE: Florida Sen. Marco Rubio penned an Op-Ed in the The Miami Herald today pre-butting the president's visit under the headline: "Obama's Policies Don't Help Middle Class." Here's an excerpt: "President Obama should also listen to the stories of many of my neighbors to get a true sense of the effect more tax increases and spending hikes will have on our nation's middle class. By listening to them, he would learn that many aspects of policies like Obamacare have ended up hurting many middle-class families instead of helping them. He would find that the expanding role of our government has created uncertainty by establishing rules that many small businesses can't afford to follow. Miami is where I learned that America's private sector - if allowed to operate freely - is the greatest engine for prosperity and economic mobility the world has ever known." http://hrld.us/YH4gnU

THIS WEEK ON 'THIS WEEK': In a special Easter Sunday broadcast, Archbishop of New York Cardinal Timothy Dolan comes to "This Week" Sunday. Plus, Newark Mayor Cory Booker, D-N.J., and Rep. Peter King, R-N.Y., join the powerhouse political roundtable to debate all the week's politics, including the Supreme Court taking on the debate over gay marriage. And a special roundtable examines the intersection of religion and politics and the spiritual state of the nation. See the "This Week" page for full guest listings. Tune in Sunday: http://abcnews.go.com/thisweek

THE ROUNDTABLE

ABC's RICK KLEIN: Now probably isn't the time for members of Congress patting themselves on the back. But the pep-talk memo circulated by House Speaker John Boehner to his colleagues yesterday is remarkable in that it could have been sent at all. When you consider where House leaders started the year - coming off a rough election, forced to swallow a fiscal cliff deal that included tax hikes, with Boehner facing a mini-coup attempt - Republicans have a right to feel good about how the politics of spending have been handled in 2013. A month into the sequester, public backlash hasn't really developed, at least not yet. And by taking a grown-up approach to the potential confrontations, choosing battles carefully, Boehner and his conference have stayed united - and effective.

ABC's SARAH PARNASS: The number of Congressional Democrats who publicly oppose gay marriage dwindled this week as arguments in two Supreme Court cases drew national attention - and political pressure - to the issue. In a matter of four days, six Democratic senators issued statements indicating that their view of the marriage debate had changed in favor of allowing Americans to marry regardless of gender. Only nine of the 53 Democrats in the Senate continue to oppose marriage equality in some way, and of those, few come down staunchly on the side of preserving the traditional one-man, one-woman definition. (They are Heidi Heitkamp of North Dakota, Joe Manchin of West Virginia, Mary Landrieu of Louisiana, Joe Donnelly of Indiana, Mark Pryor of Arkansas, Tom Carper of Delaware, Bill Nelson of Florida, Bob Casey of Pennsylvania and Tim Johnson of South Dakota). Of the nine, some oppose DOMA, some have adopted a wait-and-see attitude, others are less specific. And some of those with more complicated stances on the issue tend to value a term President Obama once used to describe his views on gay marriage: "evolving." http://abcn.ws/YH0tXK

ABC's SHUSHANNAH WALSHE: If anyone was wondering if and when Sarah Palin was going to weigh in on the 2014 midterm elections, that question was answered this week with a resounding "yes." In a video released by Palin's political action committee, SarahPAC, she revved up conservatives and Tea Party Republicans for 2014 with snippets of her CPAC speech from earlier this month as well as media coverage praising the speech and her string of successful past endorsements. It begins with praise from the mainstream media she is always quick to criticize. Those clips help push her view that she doesn't need a Fox News contract to get her point of view out there or to have the press talking about her. The other star of the video is new conservative superstar Sen. Ted Cruz, R-Texas, who introduced Palin at CPAC. "She is fearless, she is principled, she can pick winners," Cruz says in a clip from his introduction. It ends with the former Alaska governor's signature mama grizzly roaring and a warning to those who may think she won't be involved going forward: "We haven't yet begun to fight!" http://abcn.ws/XHYnDH

ABC's MICHAEL FALCONE: Southern politics with a side of scandal. That was the theme of last night's debate between former South Carolina governor Mark Sanford and his opponent Curtis Bostic who are running in the Republican primary for the state's first district Congressional seat. "My faults are out - exposed - and all I can say, I have learned mightily from all of those mistakes," Sanford said at event, referring to the revelations of his disappearance in 2009 while serving as governor and extramarital affair with an Argentinean woman. Last night Bostic sought to label Sanford a "compromised candidate" whose biggest vulnerability in a race against Democratic challenger Elizabeth Colbert Busch (Stephen Colbert's sister) would be "trust." It's clear that if Sanford advances to the general election - and keen South Carolina political observers expect him to - expect the events of 2009 to get another public airing. "While my skeletons are certainly out there, they're out there." Sanford said last night, but that won't stop them from becoming the central issue of the race.

WHAT WE'RE WATCHING

-L.A. ARCHBISHOP: ILLEGAL IMMIGRANTS SHOULD BE GIVEN ACCESS TO THE AMERICAN DREAM. As the Archbishop of Los Angeles, Jos? Gomez represents the largest archdiocese in the United States-a significant percentage of whom are Hispanic-and tells ABC's Senior National Correspondent Jim Avila in an exclusive interview that the 10-12 million illegal immigrants living in the United States deserve the opportunity to obtain full citizenship. "We have to give them the opportunity if they want to be citizens," says Gomez, who also serves as the chairman of the U.S. Conference of Catholic Bishops' Committee on Migration. "If?they don't have the opportunity, then we will create a permanent underclass in our society, which is not fair, and it's not the American way." On the subject of the new pope, Gomez says the American continents, and especially the Latino community, are celebrating Pope Francis' ascension. "Having somebody from Latin America that can understand your culture, and your traditions, and the way that you worship, and the way you relate to each other I think is going to be a big encouragement for Catholics in the whole continent, and especially for Latinos," says Gomez. http://yhoo.it/163iik1

-GEORGE STEPHANOPOULOS ANSWERS YOUR QUESTIONS: Could Legalizing Same Sex Marriage Help Reduce the Deficit? This week the Supreme Court heard arguments in two landmark cases regarding same-sex marriage: Hollingsworth v. Perry, which deals with California's Proposition 8, and the United States v. Windsor, which deals with the Defense of Marriage Act. The court likely won't hand down a ruling in these cases for several months, but many of you had questions about the legal and economic implications of both cases and of course, about the potential outcomes. ABC's George Stephanopoulos took questions from Facebook and Twitter, including this one from Donna Lynn Lewis, who wrote in on Facebook: "My friend argues that it would somehow hurt the economy as far as benefits or social security, this doesn't make sense to me. Maybe you could explain what the financial effect would be for our society?" WATCH George's answer: http://abcn.ws/XeTRl9

BUZZ

NO ABORTIONS FOR 800 MILES. For women seeking abortions in North Dakota, there's only one place to go. Soon, it could close its doors, ABC's CHRIS GOOD reports. For more than a decade, women have driven for hundreds of miles, sometimes up to eight hours, to visit the Red River Women's Clinic in downtown Fargo - the lone abortion provider in North Dakota since 2001 - then getting back in their cars after the procedure to drive home. "It happens all the time," said Tammi Kromenaker, the clinic's director, reading off directions for a woman who was soon to travel six hours and 17 minutes from the heart of North Dakota's booming oil country. "They'll drive through a blizzard, they'll drive through a flood," Kromenaker told ABC News. "We've had women who've hit deer on the way here, who've had flat tires on the way here, and they'll come through hell or high water because they don't want to be pregnant." If a new law goes into effect, the Red River Women's Clinic will likely close - leaving one of the nation's largest swaths without an abortion provider. The area would include western North Dakota, eastern Montana and western South Dakota, according to the Guttmacher Institute, a pro-abortion-rights research group. http://abcn.ws/11UBK5R

POLITICAL GEOGRAPHY: To the east and south, the closest abortion providers to Fargo are three and a half hours away in Minneapolis, Minn., and Sioux Falls, S.D. To the west, the closest is in Billings, Mont., about 600 miles and eight-and-a-half hours away. Red River's closure would leave a stretch of more than 800 miles across the northern Great Plains without an abortion clinic. On Tuesday, North Dakota enacted the nation's most restrictive ban on abortions, prohibiting them as soon as a fetal heartbeat is detected, as early as six weeks into a pregnancy. The state overtook Arkansas, which passed a 12-week ban earlier this month, as the nation's least abortion-friendly state, and it's one of four states - including Mississippi, South Dakota, and Wyoming - with only one abortion provider. http://abcn.ws/11UBK5R

OBAMA: 'SHAME ON US IF WE'VE FORGOTTEN' NEWTOWN.' President Obama yesterday vowed to never forget the 20 children killed in the Sandy Hook Elementary School massacre as he made an emotional and poignant plea for Congress to take action against gun violence, ABC's JIM AVILA and MARY BRUCE report. "The entire country was shocked, and the entire country pledged we would do something about it and that this time would be different," the president said as he stood in the East Room of the White House with 21 mothers working to combat gun violence in America. "Shame on us if we've forgotten. I haven't forgotten those kids. Shame on us if we've forgotten," he said, channeling the anger and frustration he expressed in the days after the December shooting in Connecticut. Adopting a somber tone, the president told the audience, which included the parents of victims of the Newtown shooting, that "we've cried enough" and it's time for Congress to act on the proposals put forth by Senate Democrats. "Tears aren't enough. Expressions of sympathy aren't enough. Speeches aren't enough," Obama said. "What we're proposing is not radical. It's not taking away anybody's gun rights. It's something that if we are serious, we will do. And now's the time to turn that heartbreak into something real." http://abcn.ws/11SR6nM

OBAMA TO CONGRESS: DON'T BE 'SQUISHY.' The president demanded that Congress not get "squishy" because time has passed since the deadly shooting and rebuked the "powerful voices" that oppose pending gun-control measures, saying they are "interested in running up a clock" and preventing tougher from happening. "They're doing everything they can to make all our progress collapse under the weight of fear and frustration. ? Their assumption is that people will just forget about it," he said. http://abcn.ws/11SR6nM

REPUBLICAN SENATOR 'EVOLVING' ON GAY MARRIAGE. Sen. Lisa Murkowski, R-Alaska, is "evolving" on the issue of gay marriage, but she has stopped short of joining the other senator from Alaska, Mark Begich, D-Alaska, in endorsing it, ABC's SHUSHANNAH WALSHE notes. Following an address at the Chugiak-Eagle River Chamber of Commerce on Wednesday, she said, "The term 'evolving view' has been perhaps overused, but I think it is an appropriate term for me to use," Murkowski said, according to the Chugiak-Eagle River Star. "I think it's important to acknowledge that there is a change afoot in this country in terms of how marriage is viewed." Murkowski said she is reviewing her stance on the issue. "It may be that Alaska will come to revisit its position on gay marriage, and as a policy maker I am certainly reviewing that very closely," Murkowski said, indicating that she had spoken to her two sons about the issue. http://abcn.ws/11RqHu7

RUSH LIMBAUGH: GAY MARRIAGE IS 'INEVITABLE.' In his radio show yesterday, conservative talk show host Rush Limbaugh said defenders of traditional marriage have lost the battle, even though the Supreme Court won't hand down its decisions for another few months, according to ABC's SARAH PARNASS. "I don't care what the Supreme Court does, this is now inevitable," Limbaugh said, "and it's inevitable because we lost the language on this." Limbaugh took issue with the idea that the word marriage was already applied to gay couples. Therefore, he asserted, modifiers like "hetero" or "opposite-sex" are now at times added to denote a union between a man and a woman. "I maintain to you that we lost the issue when we started allowing the word 'marriage' to be bastardized and redefined by simply adding words to it - because marriage is one thing, and it was not established on the basis of discrimination. It wasn't established on the basis of denying people anything," the radio host said. "Marriage is not a tradition that a bunch of people concocted to be mean to other people with. But we allowed the left to have people believe that it was structured that way." http://abcn.ws/16l2NpP

WHAT WE'RE READING

"TEXAN'S PLANS PUT WALL STREET ON EDGE," by the Wall Street Journal's Patrick O'Connor. During Jeb Hensarling's first congressional bid, a man at a campaign stop in Athens, Texas, asked the Republican if he was 'pro-business.' 'No,' the candidate replied, drawing curious stares from local business leaders who had gathered to hear him speak, a former Hensarling aide recalled. 'I'm not pro-business. I'm pro-free enterprise.' Now, more than a decade later, that distinction has Wall Street on edge. The new chairman of the House financial services committee wants to limit taxpayers' exposure to banking, insurance and mortgage lending by unwinding government control of institutions and programs the private sector depends on, from mortgage giants Fannie Mae and Freddie Mac to flood insurance. ? In interviews, a half-dozen industry representatives expressed some level of anxiety about Mr. Hensarling's legislative agenda. However, because the chairman hasn't offered details yet, they were reluctant to speak publicly about his plans." http://on.wsj.com/YHiC83

IN THE NOTE'S INBOX

-GUN CONTROL GROUP RECALLS REAGAN ASSASSINATION ATTEMPT. A new video out today observes the 32nd anniversary (tomorrow) of the assassination attempt on President Ronald Reagan and recalls his view that it might never have happened if a background check law were on the books, according to the group behind the spot, The United Network of Rational Americans - a new online advocacy organization for gun owners who support the Second Amendment and who also support universal background checks. According to a representative for the group, the video is "aimed at Republicans in Congress in the pocket of the big gun makers who oppose universal background checks despite near universal support from their constituents." The UNRA was created by Watchdog Causes, LLC, the founders of "Dogs Against Romney." WATCH: http://bit.ly/11UKPf1

WHO'S TWEETING?

@jwpetersNYT: 5 senators now pledge to filibuster gun bills. NRA declares "most dire threat" to its existence w @peterbakernyt http://nyti.ms/170ILC6

@brbilberry: Mother Jones @AndrewKroll: "Will Ken Cuccinelli's Slavery-Abortion Video Haunt His Virginia Gubernatorial Bid?" http://bit.ly/10YTlXz

@mckaycoppins: Obama now among the millions of Christians turning to fresh interpretations of the BIble to support marriage equality http://www.buzzfeed.com/evanmcsan/how-obama-decided-god-was-ok-with-marriage-equality ?

@blakehounshell: Worth a click or twelve RT @ForeignPolicy: Combat Camera: A look at the year's best war photos http://atfp.co/10m8oYQ

@1bobcohn: Congratulations @mollyesque, winner of Robin Toner Prize for Excellence in Political Reporting for @TheAtlantic work. http://newhouse.syr.edu/Newsroom/read_news.cfm?id=905 ?

Also Read

Source: http://news.yahoo.com/welcome-miami-note-131011291--abc-news-politics.html

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'Biggest cyberattack in history' turns out to be overblown

Is it "the biggest cyberattack in history"? Or just routine flak that network-security providers face all the time?

News websites across the Western world proclaimed Internet Armageddon today (March 27), largely due to a New York Times story detailing a "squabble" between the spam-fighting vigilantes at Spamhaus and the dodgy Dutch Web-hosting company Cyberbunker.

"Fight Jams Internet," the Times headline said. "Global Internet slows," the BBC proclaimed in the wake of the Times' story. Both websites alleged that Netflix streaming was slowing down as a result.

The reality is less exciting, though still serious. The Internet disruptions, which were centered in Western Europe, appear to be largely over, and were largely unnoticed even when occurring.

But, if anything, the incident may prompt a fix for a basic security flaw in the Domain Name System that serves as one of the underpinnings of the Internet.

"Despite the work that has gone into making the Internet extremely resilient, these attacks underscore the fact that there are still some aspects of it that are relatively fragile," said Andrew Storms, director of security operations at San Francisco-based network-security provider nCircle.

Too much information

Cyberbunker appears to be behind a massive distributed denial-of-service (DDoS) attack that first tried to first take down Spamhaus, then Spamhaus' network-reliability provider CloudFlare, and finally this past Saturday (March 23) hit CloudFlare's own bandwidth providers in Europe.

Boston-based Akamai Networks told the Times, and Spamhaus told the BBC, that the last round of attacks peaked at 300 gigabits per second, possibly the largest amount of bandwidth ever recorded during a DDoS attack.

According to a CloudFlare blog posting, the attack was launched on March 18 and immediately involved a tactic called DNS amplification, in which unprotected Domain Name System (DNS) servers are used to flood targeted servers with huge amounts of useless information, tying up bandwidth and processing time.

The attacks increased in volume during the week, finally peaking on Saturday when, according to CloudFlare, half of the infrastructure on the London Internet Exchange, an Internet node connecting several large-scale networks, was tied up by the attack. (CloudFlare is based in Palo Alto, Calif., but runs a global network.)

DNS servers are essentially the phone books of the Internet. Every Internet-connected device, from your computer to your smartphone, uses them to match a website address that humans use, such as "www.technewsdaily.com," with an Internet Protocol address that computers and routers use, such as "207.86.128.60."

DNS servers are essential, yet many remain "open," which means they will accept lookup requests from anyone, not just their specified clients.

Attackers make lookup requests using the IP addresses of their targets, then request tons of information, which ends up flooding the targeted servers with huge amounts of DNS information.

[5 (Probably) American Cyberweapons]

Did two wrongs make a bigger wrong?

Spamhaus, a group of related companies based in London and Geneva, was started in 1998 to track and combat email spam and spammers. It maintains a blacklist of Web-hosting companies known to host spammers, and a whitelist of known "clean" Web hosts.

Both lists are used by Internet service providers around the world, and Spamhaus is partly responsible for the huge drop in email spam in recent years.

Some Web-hosting companies have complained they've been unfairly placed on the Spamhaus blacklist. Spammers have launched DDoS attacks against Spamhaus' website and servers. (There's even a "Stophaus" website based in Russia and dedicated to combating what it calls Spamhaus' "underhanded extortion tactics.")

It appears Cyberbunker has both complained and attacked.

Cyberbunker bases its operations in a decommissioned NATO bunker, built to withstand a nuclear war, in the southern Netherlands. The company was founded in 1998 by a group of hackers who proclaimed the "Republic of Cyberbunker," a sovereign state "surrounded by the Netherlands on all borders."

The company pledges not to ask questions about what its clients are up to.

"In most cases we have no idea as to who or where our customers actually are," the Cyberbunker site proclaims. "Customers are allowed to host any content they like, except child porn and anything related to terrorism. Everything else is fine."

Such a policy has attracted some unsavory clients, including the file-sharing site The Pirate Bay, and, according to Spamhaus, the cybercrime gang known as the Russian Business Network. Cyberbunker also claims to have been raided by a Dutch police SWAT team, which apparently found nothing incriminating on the premises.

It was Cyberbunker's alleged hosting of spammers that caused Spamhaus to place both Cyberbunker and its ISP on the Spamhaus blacklist in the fall of 2011.

As a result, Cyberbunker's ISP dropped it as a client, but both the ISP and Cyberbunker posted long manifestos about why Spamhaus was evil.

The issue seems to have lain dormant until March 18, when a false Anonymous campaign called "Operation Stophaus" was proclaimed on the online bulletin board Pastebin.

It listed a litany of complaints against the "tax-circumventing self-declared Internet terrorists" of Spamhaus, then added a variant of the Anonymous "We Are Legion" tagline.

That posting may have been cover for the DDoS attacks that began the same day. In a statement to the New York Times, Sven Olaf Kamphuis, who claimed to speak for Cyberbunker, and whose Google+ page gives his residence as "Republic Cyberbunker," affirmed that the Dutch hosting company was behind the attacks.

"Nobody ever deputized Spamhaus to determine what goes and does not go on the Internet," Kamphuis told the newspaper. "They worked themselves into that position by pretending to fight spam."

It's hard to see how such an attack can be legally justified. The Netherlands has famously lax laws governing the Internet and other digital communications, but odds are Cyberbunker will be facing another SWAT raid very soon.

Fixing a hole

For his blog posting, CloudFlare's Matthew Prince used the headline "The DDoS That Almost Broke the Internet." That's not entirely accurate, since the problems were rather localized.

However, the attack may prompt an overhaul of the DNS system. Prince and others have been vocal about the need to lock down most or all DNS servers so they no longer respond to lookup requests from anyone.

That move would go against the model of openness and accessibility that's guided the Internet for 40 years. The idea has always been that any Internet-connected device can reach any other using any path, and open DNS servers are essential to that model.

But the problem of DNS-amplified attacks has been growing exponentially in just the past few months.

The ongoing attacks against U.S. bank websites which began last September use the tactic, and have reached 100 Gbps at times.

If this week's unrelated attacks truly did hit 300 Gbps, the end to the open-DNS server model may be inevitable.

This story was provided by TechNewsDaily, a sister site to LiveScience. Follow Paul Wagenseil?@snd_wagenseil. Follow us?@TechNewsDaily,?Facebook?or?Google+.

Copyright 2013 LiveScience, a TechMediaNetwork company. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Source: http://news.yahoo.com/truth-behind-biggest-cyberattack-history-210723787.html

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Thursday, March 28, 2013

Call Center Outsource -- What to Look For

Small and medium sized businesses can reduce overhead and increase sales by outsourcing their call center. ?When a business turns over their call center, both telemarketing and customer service inquiries, to a call center, that reduces the costs associated with call center equipment and operations. ?It also opens your business up to a new client base.

You may be leery to hire a call center because you don?t know what to look for or how to choose. ?Here are some tips to help you find the right call center to handle your business.

  • Specific target goal.
    First, you should think about what your goals are in hiring a call center. ?Do you want to increase revenue? ?If so, do you have a specific target goal for your revenue? ?You might also want to reach a new demographic of potential clients. ?Whatever your goal, it is good to have specific goals in mind when you are considering potential call centers.
  • Outsourcing funds.
    It is very important that you sit down with all the numbers involved in this transaction and determine exactly how much money you will save by outsourcing a call center. ?This is a vital step in the process; after all, you don?t want to outsource if it will end up costing you more.
  • Primary goal.
    You should also think about the needs of your business. ?You need to know what you want from the call center in order to clearly convey your needs to the call center professionals. ?Is your primary goal to increase revenue? ?Or do you want the customer service professionals at the call center to help you improve your relationships with your customers? ?Whatever your goal, it should be clearly set out before you hire a call center.
  • Potential call centers.
    When you are clear on your goals and expectations from the call center, you should obtain bids from a variety of potential call centers. ?When you have bids, examine them carefully. ?Don?t just look at the bottom line. ?Consider what the call center is planning to give you for your money. With that information, you can choose the call center that is best for your needs.
  • Put together a detailed plan.
    Once you have chosen the call center that you plan to hire, it is time to sit down with the professionals there and put together a detailed plan for how they will meet your needs and carry out your goals. ?If you know what you want, the experts at the call center will be able to advise you on the best way to go about accomplishing those goals.
  • Be sure that you are providing whatever resources are needed to the call center.
    They need your cooperation to get the best results for you. ?On the other hand, you should also be sure that the call center is devoting the appropriate number of representatives and amount of time to your needs. ?Follow up on the success of your outsourcing choice by reviewing the statistical reports that the call center provides to you. ?This will give you concrete evidence of the effectiveness of outsourcing.

?

Let our experienced team at Forlex Sales help you with all of your call center needs. Forlex Sales was founded by a group of marketing and information technology experts, so you can rest assured that you will receive the highest quality of service.

Call Center Outsource
We offer script composition, political polling, inbound call coverage, prospect research, rapid inquiry response, lead generation services, live real time transfers, and more. Our sales team has helped many companies streamline their time and costs. Whenever you need someone to make or take calls for you, we?ll be there. Contact Forlex Sales today to learn more about call center outsourcing.

Source: http://www.forlexsales.com/general-information/call-center-outsource/

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